FAQs

We know plans can change, that’s why we’ve made it simple for you to exchange your tickets to a different date, subject to the below Terms and Conditions.

To exchange your tickets, please contact your ticketing agent at point of purchase.

Ticketmaster customers, please contact Ticketmaster via the help desk.

Terms and Conditions

Tickets may only be exchanged for performances within the same venue and season.
Exchanges must be made no later than 48 hours prior to the start time of your original ticketed performance.

Tickets may be exchanged for any other single performance on sale at the time of exchange, subject to seat availability, blackout dates, sold-out performances and other restrictions. Exchanges may not be made for the same performance.

Exchanges will only be made for tickets purchased through the authorised ticket seller for the venue. Tickets purchased via third-party providers are subject to their exchange policies, we recommend contacting them directly.

Exchanges will be valued at the original face value of the ticket purchased. Additional payments may apply if choosing a performance or price level that costs more than the original ticket value, or if original ticket value was from an originally discounted ticket into a performance with no discounts available.

New special offers may not be applied to exchanged tickets.

Exchanges may not be made to reduce the total number of tickets originally purchased.

Upon exchange, original tickets will be voided and will not allow access into the performance. Customers must present newly issued tickets for entry into the performance.

Complimentary tickets and resold tickets are not eligible for exchange.

Other restrictions may apply. Exchange policy may change or be revoked without notice.

The authorised ticket sellers for Capitol Theatre are Ticketmaster and Capitol Theatre.

For Capitol Theatre, Sydney:

To make a wheelchair or companion card booking, please email to request a call back. The Capitol Theatre Box Office will call you to complete your booking as soon as possible, between the hours of Monday-Friday, 9am-5pm.

For more information on planning your visit and Capitol Theatre’s service and amenities, as well as its policies, please visit the venue’s website here.

JESUS CHRIST SUPERSTAR runs for approximately 1 hour and 50 minutes, including a 20-minute interval. Show times are subject to change.

JESUS CHRIST SUPERSTAR is recommended for ages 10 and older. All persons aged 16 and under must be accompanied and sit next to the accompanying adult. All persons entering the theatre, regardless of age, must have a valid ticket.

Warning: Contains adult themes.

Please check the website for upcoming cast announcements. The Producers of JESUS CHRIST SUPERSTAR cannot guarantee the appearance of any particular artist, which is always subject to illness and leave arrangements.